Thank you for shopping with ZokuGear.
Order Processing
All orders are processed within 2–4 business days after order confirmation.
Orders are not processed or shipped on Sundays or public holidays.
During periods of high demand, order processing may take slightly longer.
Shipping Within India
Estimated delivery time: 3–10 business days after dispatch.
Free shipping is available on all prepaid orders above ₹350.
For orders below ₹350, a shipping fee of ₹89 may apply.
Delivery timelines may vary depending on the destination, courier availability, and unforeseen circumstances.
International Shipping
Estimated delivery time: 15–30 business days after dispatch.
International customers are responsible for any customs duties, taxes, or import charges imposed by their country.
Order Tracking
Once your order has been shipped, tracking details will be shared via email.
Delays
While we strive to deliver orders within the estimated timeframe, delays caused by courier partners, weather conditions, customs processing, or other factors beyond our control may occur.
If you have any questions regarding shipping, please contact us at support@zokugear.com.